Account & Data Deletion

Request permanent deletion of your account and associated data from any mobile app published by Pasal - Your Business Partner, operated by SM BizSoft Pvt. Ltd.. We respect your privacy and your right to be forgotten.

Google Play Developer

Pasal - Your Business Partner

Operated by SM BizSoft Pvt. Ltd. (data controller)
View developer on Google Play
  • SM BizSoft Pvt. Ltd.
  • [email protected]
  • +977 9818066850
  • Manamaiju Road, Tarkeshwor 7, Futung, Kathmandu, Nepal
1

Select the app you want to delete your account from

Each app maintains a separate account. Choose the exact app as it appears on the Google Play Store.

2

Submit your deletion request

Requesting deletion for
Please enter the email or phone linked to your account.
Please select a reason.
Please confirm you understand this action is permanent.
Please select an app above first.

Your request is ready to send

We've opened your email app with the request pre-filled for your app. Just press send. If nothing opened, email us directly at [email protected].

What happens to your data

Permanently deleted
  • Your profile, name and login credentials
  • Email address, phone number & contact details
  • In-app activity, game progress, points & preferences
  • Uploaded content, orders, listings & saved items
Retained for legal reasons
  • Transaction & invoice records required by tax and accounting law — kept only for the legally mandated period, then removed.
  • Anonymised analytics that can no longer be linked to you or your identity.
Requests are processed within 30 days. We may contact you to verify account ownership before deletion.