Privacy Policy

Last updated: July 09, 2026

1. Introduction

This Privacy Policy covers the information we collect about you when you use our products or services or otherwise interact with us. Our products and services are offered by SM BizSoft Pvt. Ltd. ("SM BizSoft", "we", "us"), a company registered in Nepal. This policy applies to:

• smbizsoft.com.np or any subdomains (the "Site");
• our mobile apps that incorporate this Privacy Policy; and
• products and services branded with the "SMBiz" or "SM BizSoft" name (the "Services").

2. Information We Collect

We collect information when you provide it to us, when you use our Services, and when other sources provide it to us:

Account & Profile Information: details you provide when registering, creating or modifying your profile, or setting preferences.

Content You Provide: any content you add through our products, websites or support channels.

Payment Information: billing and payment details when you register for paid Services.

Device & Connection Information: connection type, operating system, browser type, IP address and device identifiers.

Cookies & Tracking: we use cookies and similar technologies as described in our Cookies Policy.

3. How We Use Information

• To provide, personalize and improve the Services;
• For research and development of new features;
• To communicate transactional and promotional information;
• To provide customer support and resolve issues;
• To maintain safety, security and prevent fraud;
• To protect our legal rights and comply with legal obligations.

4. How We Share Information

We may share information with other service users (to enable collaboration), with trusted third-party providers (hosting, payment processing) under confidentiality agreements, with partners for support and technical services, with your consent (e.g. testimonials), with affiliated companies, and in the event of a business transfer such as a merger or acquisition.

5. How We Store & Secure Information

We use industry-standard measures to secure your information. However, no system is completely secure, and we cannot guarantee absolute safety. We retain information based on its type and relevance, and will delete or de-identify it when it is no longer needed.

6. Your Rights & Choices

You may access, update or correct your information, request deletion of your account and data via our Account Deletion page, and opt out of marketing communications at any time.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page, and significant changes will be communicated via email where appropriate. We encourage you to review this policy regularly.

8. Contact Us

Your information is controlled by SM BizSoft Pvt. Ltd. For questions or concerns, please contact us:

SM BizSoft Pvt. Ltd.
Manamaiju, Tarkeshwor 7, Kathmandu, Nepal
Email: [email protected]
Website: smbizsoft.com.np