This Privacy Policy covers the information we collect about you when you use our products or services or otherwise interact with us.
Our products and services are offered by SM BizSoft Pvt. Ltd. ("SM BizSoft" or "we"), a company registered in Nepal (Reg No. XXXXX).
This Privacy Policy applies to:
We treat your personal information with the same respect we want our own to be treated with. Here’s what we collect:
We collect information about you when you provide it to us, use our Services, or when other sources provide it to us. This includes:
Account and Profile Information: We collect information when you register for an account, create or modify your profile, or set preferences. We track your preferences based on your settings within the Services.
Content You Provide Through Our Products: We collect any content you choose to include in the Services, including information about you.
Content You Provide Through Our Websites: We collect content you submit to our websites, including social media or social networking sites operated by us.
Information You Provide Through Our Support Channels: We collect information you provide when you submit a support request or contact us with issues regarding the Services.
Payment Information: We collect billing and payment information when you register for paid Services.
Device and Connection Information: We collect information about the devices you use to access the Services, including connection type, operating system, browser type, IP address, and device identifiers.
Cookies and Other Tracking Technologies: We use cookies and other technologies to provide functionality and recognize you across different Services and devices.
Information We Receive from Other Sources: We may receive information about you from other Service users, third-party services, related companies, social media platforms, public databases, and business partners. This helps us update records, identify new customers, and tailor our advertising.
Partners: We work with partners who provide consulting, implementation, training, and marketing services. We receive information from them, such as billing information and service usage details.
Other Partners: We receive information about you from advertising and market research partners regarding your interactions with our Services and online ads.
We use the information we collect to:
Provide and Personalize the Services: To process transactions, authenticate you, provide support, and improve our Services.
Research and Development: To improve our Services, develop new features, and analyze usage patterns.
Communicate with You: To send transactional communications, updates, technical notices, and promotional information.
Market and Promote the Services: To send promotional communications and display ads relevant to you.
Customer Support: To resolve issues, analyze crash data, and improve the Services. With your permission, we may share information with third-party experts.
Safety and Security: To verify accounts, prevent security incidents, and protect against malicious activities.
Protect Business Interests and Legal Rights: To comply with legal obligations, protect legal rights, and conduct audits.
We share information in the following ways:
With Other Service Users: To facilitate collaboration and share content based on your settings.
With Third Parties: We work with service providers for hosting, payment processing, and other services. They access your information under strict confidentiality agreements.
With Partners: For consulting, sales, support, and technical services related to our products.
With Your Consent: We may share information with third parties for purposes you agree to, such as displaying testimonials.
With Affiliated Companies: We share information with companies owned or operated by us. The protections of this Privacy Policy apply here as well.
Business Transfers: In the event of a merger, sale, or acquisition, your information may be transferred. You will be notified of any changes and your choices regarding your information.
Information Storage and Security: We use industry-standard measures to secure information. However, no system is completely secure, and we cannot guarantee absolute safety.
How Long We Keep Information: We retain information based on its type and relevance. After a specified period, we will either delete or de-identify your information. If deletion is not possible, we will secure and isolate it.
We may update this Privacy Policy from time to time. Changes will be posted on this page, and significant changes will be communicated via email. We encourage you to review the Privacy Policy regularly. If you disagree with changes, you will need to stop using the Services and deactivate your account(s).
Your information is controlled by SM BizSoft Pvt. Ltd. For questions or concerns, please contact us at:
SM BizSoft Pvt. Ltd.
Manamaiju, Kathmandu
E-Mail: [email protected]
Website: smbizsoft.com.np